How to use restorative justice to resolve team conflicts?
Reading time: 4 min.
1. What is restorative justice?

1.1 A good approach is to extinguish the fire while it is still at the first spark stage; the best approach is to create a reliable fire safety system.

1.2 If you find yourself in a system where conflict is common, restorative justice can help you solve the problem. Restorative justice is one of the approaches aimed at careful but effective resolution of conflict. In addition, this allows you to find the causes and potential consequences of the conflict and make changes to the system, gradually creating the system that I spoke about in paragraph 1.

2. How does restorative justice differ from other conflict resolution models?

2.1 Often, conflicts are generated by systemic contradictions that no one paid attention to for a long time - in this case, team members become victims of the situation. They are literally thrown into conflicting conditions - which leads to corresponding consequences. In such cases, restorative justice can shine in all its glory as a vehicle for systemic change.

2.2 Restorative justice allows us to think at the level of fundamental systemic change, rather than temporarily plugging holes in a sinking boat.

3. How can you use restorative justice to resolve team conflicts?

3.1 Restorative justice helps to look at the conflict from a higher level - from the level of systemic contradictions. In this case, the collection of the most objective big picture is facilitated by the collaborative participation of different members of the work process.

3.2 Be an example: don’t blame anyone, look for systemic contradictions, find high-level solutions, thank and praise your team members for their active position and cooperation.

Key points

1. Preventing diseases is better than treating them. However, often a leader finds himself in a situation where the team is sick, which is a source of conflict, and tries to solve the problem alone - this rarely leads to good consequences.

2. Remember the importance of abstraction and neutrality; do not give in to emotions and possible provocations of the parties to the conflict. Be an example, lay the first bricks of a new culture.

3. A collaborative approach to preventing systemic conflict is like a fire safety system that is constantly evolving and improving.

Good luck!
Methodologist of Guidbase
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